Audio Conferences

How to Develop and Use Metrics and Benchmarking Effectively

  May 28, 2008 at 02:00PM ET

Some AP departments have too many metrics—and some have none. Some AP managers have benchmarked their departments against others and been disappointed with an inability to apply what they learn.

Yes, the old adage, “You can’t change what you can’t measure” does apply to your AP department.

Find out how to develop actionable metrics that you can really use. The right metrics can help your AP organization provide meaningful information that raises AP’s profile and its value to your organization.

Join IOMA and popular AP speaker and expert Jon Casher, APM, for a practical, insightful program designed to re-ignite the power of metrics in your AP organization.

In just 90 minutes, you’ll learn:

• 10 must-have metrics that will help ensure you and your organization are on the right track to become best-in-class
• How to get off to the right start with useful results and ideas for setting the right goals and utilizing the right types of benchmarking
• Key principles and a 7-step process for effective development and use of metrics
• How Metrics and Benchmarking is more than just about processing—5 other areas you should focus on
• Why best practices that work for others may not be best for you
• How to avoid using metrics that drive the wrong behavior
• How to get your staff, customers and vendors to provide ideas
• 4 types of benchmarking and how each can help you
• Benchmarking pitfalls and how to avoid them
• • Resources you can use to measure and improve your AP organization

Plus, get answers to your own questions in the interactive Q&A session following the discussion.

FEATURED FACULTY

Jon Casher
President, Casher Associates

A founder of RECAP, Jon was the President of an information technology consulting firm responsible for the design and development of computer-based financial systems. (RECAP is a leading provider of financial operations consulting services. Clients include many of the world's largest and most respected organizations, including half of the top ten U.S. banks.)

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