How the A/P Manager at Johnson & Johnson “e-Enized” Payables
April, 2002
Accounts payable managers everywhere are searching for ways to improve departmental productivity and accuracy. Lately, the biggest productivity increases have come from electronic initiatives. One company that has had a lot of success with electronic initiatives is Johnson & Johnson. Judy L. Bicking, J&J’s shared services director, calls it “e-enizing your process.” Speaking at the NAPP conference, she shared the J&J game plan that resulted in huge productivity increases.
2009
