Five Proven Strategies to Manage Conflict in the A/P Department
May, 2003
Managing the stress associated with getting W-9s and 1099s, not to mention dealing with purchasing and other “high-maintenance” personnel, is a daunting task for even the most skilled accounts payable manager. Add the pressure of overworked employees (due to cutbacks) or under-appreciated ones (if year-end raises were less than they hoped for) and the picture becomes even uglier than before. The result could be more stress, strain, and conflict than even the most experienced accounts payable managers are used to. Recognizing
this growing problem, MAP presents advice from psychotherapist Philip Chard, president and CEO of NEAS Inc., an employee assistance program and work/life services firm.
2009
