Staff Productivity: Metrics to Benchmark Monthly PO Invoices Handled per A/P Pro
January, 2004
One of the ways accounts payable managers measure the productivity of their operations is to look at the number of invoices handled by each processor in a month. The process, while fraught with potential problems, provides insights into the current procedure as well as where productivity gains might be wrung out of the system. The most successful accounts payable departments benchmark against their own past performance as well as performance at peer companies. However, finding that peer information can sometimes be difficult. MAP’s benchmark survey can help with the metrics needed to measure invoice-processing productivity against companies of similar size and those in the same industry.
2009
