How AP Manager at SPX Used Metrics to Improve Departmental Productivity
January 2005
Main article
"It is important for AP departments to realize that they live in a world of numbers," says SPXs AP Manager, Beth Chapman. She notes that numbers get attention, and they measure what you do. Thus, she uses numbers to quantify problems that arise and to show the impact in dollars. She also exploits the data she gathers to get the attention of others. Here are two ways she does this.




