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Managing Accounts Payable

Welcome Letters: Getting Your Vendor Relationship Off on the Right Foot

March 2005

Main article

Why is it that some accounts payable departments seem to have few problems with their vendors, while others can’t seem to get them to do anything right? It may come as a surprise to some reading this, but most (okay—not all) vendors who cause your blood to boil don’t set out to do so. They truly don’t know what’s expected of them. Part of the answer lies at the beginning of the relationship. By setting down the ground rules in the beginning, the vendor knows what’s expected and can comply. That’s where a welcome letter comes in.

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March 2005 Table of Contents [ toggle snippets ]

  • MAP March 2005 (full PDF issue)
  • Sarbanes-Oxley Toolkit: 16 Practices to Ensure Adequate Controls Related to Your Payments
  • A Killer AP Service: The Telecom Audit
  • Benchmark Your T&E Against Metrics and These Best Practices
  • What Your P-card Fraud Audit Program Should Include
  • Use These Metrics to Evaluate Your Payment Timing Practices
  • Welcome Letters: Getting Your Vendor Relationship Off on the Right Foot
  • The COSO Framework: A Primer
  • News Briefs (March 2005)
  • Accounts Payable Calendar (March 2005)
  • Accounts Payable Managers' Forum (March 2005)
 

Managing Accounts Payable Archives