Welcome Letters: Getting Your Vendor Relationship Off on the Right Foot
March 2005
Main article
Why is it that some accounts payable departments seem to have few problems with their vendors, while others cant seem to get them to do anything right? It may come as a surprise to some reading this, but most (okaynot all) vendors who cause your blood to boil dont set out to do so. They truly dont know whats expected of them. Part of the answer lies at the beginning of the relationship. By setting down the ground rules in the beginning, the vendor knows whats expected and can comply. Thats where a welcome letter comes in.




