How to Take a Customer Service Approach in AP
April 2005
Main Article
Although many people dont realize it, one of the secrets of really successful accounts payable departments is spectacular customer service. Now, if your brow is furled and youre thinking accounts payable doesnt deal with customers, read on. Accounts payables customers are from within the company itself. In other words, they are the employees in departments that AP deals with on a day-to-day basis. What can you do if your departments relationships with others in the company are less than ideal? The following strategies will help.




