Accounts Payable Managers' Forum (June 2005)
June 2005
Main article
Problem: In the past, explained Emory University’s Thelma Blount at the recent RECAP conference, there was a heavy volume of calls and many complaints. Part of the problem was due to the way the workflow was handled. Each employee was responsible for all the AP work related to a company, starting with a few numbers or letters of the alphabet. And, let’s face it, returning calls to disgruntled vendors is never high on the list of most accounts payable associates.
2009
