In our recent research on electronic invoicing, we found that organizations of any size can benefit from e-invoice processing. However, most of the solutions on the market are designed to serve companies that process thousands of invoices a month, not small firms, because high-volume processors are willing to invest more to automate and digitize. Philip Say of the global ERP firm SAP says: "I think there are three options: go with ERP vendors, select a best-of-breed electronic invoicing solution, or outsource entirely. Naturally, I think with the small market, there is a sort of gravitation toward hosted solutions simply because there is less capital outlay and faster implementation.” Madhi Mantha, a researcher and consultant with Celent, suggested that small companies may benefit by accepting invoices from their suppliers’ electronic billing programs. “This will be the least expensive way to participate,” she said. As an alternative, “smaller buyers can take the Web-forms approach. There is not as much functionality, but it addresses the key problem, how to receive an electronic feed, not a paper invoice.”
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