“Do you have my invoice?” “When am I getting paid?” These are the two big questions on the all-time hit parade of vendor calls coming in to AP. But with a vendor portal you can eliminate all these incoming calls. And it’s become one of the very critical AP automation tools. This technology, also known as Interactive Web Response (IWR) is the Internet version of Interactive Voice Response (IVR). Most providers of automated invoice solutions can provide a vendor portal for self-service queries of purchase order and payment status.
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